Patrick Consulting Group, Inc Treatment Coordinator Trainings

Sean from the PCG has been amazing to work with. I am an associate dentist and we have done one-on-one coaching to improve my delivery with patients when presenting issues/ treatment plans. I saw an uptick in case acceptance almost just a few weeks into our training sessions! He was recently in for an all office training session and he was excellent at finding people's hang-ups and dealing with them. For example, our front desk has had difficulty presenting large treatment plans or presenting Care Credit as an option and Sean was able to uncover the source of her hesitation and help her overcome it. My team and I look forward to a continued relationship with PCG!

Sean has a tremendous wealth of knowledge and strongly recommend, no matter what stage you are in your career. Time well spent with the dental team. He kept everybody engaged.

Analysis. Insight. Up to the minute awareness of available solutions to diagnosed problems. Powered by a vibrant optimism tempered only by the familiarity with negative realities of our times which potentially sabotage success. Sean is committed to be a student of technology. The counter weight is his unrelenting emphasis on opening lines of communication and building relationships. Put another way, PCG has both the nuts & bolts aspect and psychological perspective (dealing with staff and clientele) for a balanced consulting approach. PCG has helped us lay foundations and address immediate matters. Our experience has been a consistently good one. The genuine concern for our continued growth is evident and continuous regardless of changes in the specific terms of our business relationship. We appreciate the flexible approach. We recommend PCG highly. Steven Sylvester DDS